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Help CenterFind answers to common questions and learn how to get the most out of House Rules
Getting Started
How do I create my first household?After signing up, you'll be prompted to create your first household. Give it a name and add family members. You can add parents and children. Each member will get their own wallet.
How do I set up rules?Go to the Contract page to create reward rules (activities that earn money) and penalty rules (behaviors that cost money). You can also set up privileges that can be granted or suspended.
How do I log activities?Use the activity input on the Home page. Simply type what happened in plain English, like "John did laundry" or "Sarah watched 30 minutes of TV". Our AI will match it to your rules and update balances automatically.
Managing Your Household
How do I add or remove family members?Go to Settings and select your household. You can add new members by entering their email address. To remove a member, go to their profile page and use the remove option.
Can I change someone's balance manually?Yes! Go to the member's detail page and click "Change Amount". You can add or remove money and add a note explaining why (e.g., "Birthday bonus" or "Manual adjustment").
How do streak rules work?When creating or editing a rule, you can set the rule type to "streak". This tracks consecutive completions and can increase the reward over time to encourage consistency.
Troubleshooting
Why isn't my activity being recognized?Make sure you've created a corresponding rule with a matching activity name. The AI tries to match your input to existing rules, but exact matches work best. You can also check the preview before confirming to see what the system understood.
How do I recalculate wallet balances?Go to a member's detail page and click "Recalculate Balances". This will update their wallet balance based on recent deeds.
Still Need Help?Can't find what you're looking for? Contact our support team and we'll be happy to help!